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Issues With Goodsmile CheckoutIssues With Goodsmile CheckoutMisc

ashertheidiotashertheidiot1 day ago
This is sadly my first article, but will be deleted once I find an answer.
For the past week, I have been attempting to check out at the Goodsmile US site as I normally do, but no matter what I try I can never load the checkout screen. I have tried numerous devices, tried different WiFi connections, tried using Cellular data, but to no avail I have been unsuccessful.

Is this happening to anyone else? I've submitted a ticket to Goodsmile Support, but it will most likely go nowhere.

If anyone has any ideas of a solution please let me know!
742 hits • 1 like15 comments

Have you had any issues with the checkout screen? Votes are public

48%No
7%Yes, but not with it loading
26%Yes, it's not loading for me as well
7%No, but I think this is an issue on your side
11%No, but I think this is an issue on Goodsmile's side
27 votes

Comments15

Apologetic1 day ago#125688100Goodsmile Updated Their payment systems Last Month with that 2 day Update. some Credit Cards Now Require 3DS. If The Name On The Order, Address, And Potal/ Zipcodes are not an Exact Match On The Order as it is to the Card Account It Blocks It. (I.E Your Dads Credit Card, Your Name On the Order, Or your Credit Card Shipping to Friends Address)
I had The Issue Since My Mailing Address and Billing Address Differ, I Have to Now Ship To My Billing Address that is Matched With the Card Until It Expires.
Most Credit Checkout Pages Will Automatically Block VPN Made Transactions Depending On The Card Issuer (Most Major Browsers Have Them Built In Now, FFox, Brave, Opera For Exmp.)


I now have a separate issue with changing the shipping address.
It keeps saying no options when I’m trying to select my state.
I’m guessing I need to just give it time because I tried deleting and re-adding my address several times.
Sorry if this is a stupid question you seem like someone who would know!
1 day ago
Apologetic1 day ago#125688100Goodsmile Updated Their payment systems Last Month with that 2 day Update. some Credit Cards Now Require 3DS. If The Name On The Order, Address, And Potal/ Zipcodes are not an Exact Match On The Order as it is to the Card Account It Blocks It. (I.E Your Dads Credit Card, Your Name On the Order, Or your Credit Card Shipping to Friends Address)
I had The Issue Since My Mailing Address and Billing Address Differ, I Have to Now Ship To My Billing Address that is Matched With the Card Until It Expires.


That would make complete sense
Thank you so much that’s exactly what I was missing
Don’t know why I didn’t think of it
1 day ago
Apologetic Meme Lord
Goodsmile Updated Their payment systems Last Month with that 2 day Update. some Credit Cards Now Require 3DS. If The Name On The Order, Address, And Potal/ Zipcodes are not an Exact Match On The Order as it is to the Card Account It Blocks It. (I.E Your Dads Credit Card, Your Name On the Order, Or your Credit Card Shipping to Friends Address)

I had The Issue Since My Mailing Address and Billing Address Differ, I Have to Now Ship To My Billing Address that is Matched With the Card Until It Expires.

Most Credit Checkout Pages Will Automatically Block VPN Made Transactions Depending On The Card Issuer (Most Major Browsers Have Them Built In Now, FFox, Brave, Opera For Exmp.)
1 day ago
darkroseblast1 day ago#125687965I'm not sure how to resolve it if you're using Guest checkout, but if you have an account you can go to the 'My Address Book' settings, re-confirm your address, and hopefully it should let you checkout like normal.

I’ve now managed to get to the actual screen for checkout through Firefox thankfully.
I am still getting that “Change your shipping address” error. I’ve redone my address so many times now and I think it’s an error on their side.
I guess I’m just going to have to wait it out and miss out on some POs that are closing.
1 day ago
darkroseblast1 day ago#125687965I'm not sure how to resolve it if you're using Guest checkout, but if you have an account you can go to the 'My Address Book' settings, re-confirm your address, and hopefully it should let you checkout like normal.
I made a completely different account and checkout was working until I input the address I use and then it gave me the error screen
I’m gonna try deleting and redoing my usual account’s address again
1 day ago
ashertheidiot1 day ago#125687962THIS!!
This was exactly my issue…I just used an alternative email and used the same address obviously and then it gave me the same problem! Am I like blacklisted or something..? Lol
I'm not sure how to resolve it if you're using Guest checkout, but if you have an account you can go to the 'My Address Book' settings, re-confirm your address, and hopefully it should let you checkout like normal.
1 day ago
darkroseblast1 day ago#125687930I had trouble with the checkout a few days ago. At some point in the past few weeks I think, GSC US updated their Address Book settings to automatically find entered addresses. So I had to re-confirm my address through that and afterward, shipping options re-appeared for me and I could buy stuff again.

THIS!!
This was exactly my issue…I just used an alternative email and used the same address obviously and then it gave me the same problem! Am I like blacklisted or something..? Lol
1 day ago
I had trouble with the checkout a few days ago. At some point in the past few weeks I think, GSC US updated their Address Book settings to automatically find entered addresses. So I had to re-confirm my address through that and afterward, shipping options re-appeared for me and I could buy stuff again.
1 day ago
No problems here. You could try opening a new session in Incognito (assuming you're using Chrome) mode and see if that works. If not...

It might be a weird DNS issue that's come up on your device/network, or maybe you're running an antivirus that's decided to block the checkout from loading. There are weird issues that can come up sometimes that can cause this sort of thing.

You could run through the steps outlined here for a more thorough (but still user-friendly) troubleshooting guide: www.wikihow.com...
1 day ago
debinoresu1 day ago#125678813have you used a different browser? sometimes i can only get amiami to load in firefox.

It didn’t work as well
I’m still stuck with a blank spinning wheel
Thank you for the idea though!
1 day ago

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